Messehost/ess (m/w/d) @ Biofach 2026 Nürnberg

Jobbeschreibung

Role Overview

We are seeking a professional and proactive individual to support our team during the exhibition. The customer support assistant will be responsible for welcoming visitors, presenting the company and its products, and accurately recording customer enquiries and requests.

Key Responsibilities

• Welcome visitors to the booth in a friendly and professional manner.

• Present the company, its values, and its product range clearly and confidently.

• Provide basic product explanations and guide customers to the appropriate team member when needed.

• Engage with potential clients, answer general questions, and identify their needs.

• Register customer details, demands, and enquiries in the provided system or form.

• Assist in organizing meeting slots between customers and company representatives.

• Ensure the booth remains clean, organized, and presentable throughout the event.

• Support the team with any additional exhibition-related tasks.

Requirements

• Fluency in English and German (both mandatory).

• Excellent communication and interpersonal skills.

• Ability to present information confidently and professionally.

• Customer-oriented mindset and positive attitude.

• Reliable, punctual, and able to work in a dynamic exhibition environment.

• Basic ability to take notes and enter customer information accurately.

Dress Code

• Normal, clean, and professional attire.

• Neat appearance reflecting the company’s image.

Personal Qualities

• Friendly and approachable

• Organized and attentive to detail

• Quick learner and adaptable

• Team player with strong customer focus