Rezeptionist/in (m/w/d) @ Front Office/Reception Staff At Hotel

Jobbeschreibung

Key responsibilities:

Manage guest check-in, check-out and reservations.
Handle guest queries, requests and complaints professionally.
Coordinate with housekeeping, maintenance and other departments.
Process payments, invoices and cash accurately.
Maintain guest records and complete shift handovers.
Support upselling and ensure a positive guest experience.

Requirements: Previous hotel reception experience, good communication skills, basic computer knowledge and flexibility to work shifts, weekends and public holidays.