Verkäufer/in (m/w/d) @ Store Manager

Jobbeschreibung

Store Manager – Flagship Boutique (Hamburg)
The company
A fast-growing international brand in the premium home and lifestyle sector, recognised for its craftsmanship, refined aesthetics and luxury positioning, is looking for an experienced Store Manager for its recently opened flagship boutique in Hamburg. The successful candidate will take over the store, grow its business and establish the brand as a reference in the local luxury market.
The role
The Store Manager takes full ownership of the boutique, acting as a true entrepreneur: driving sales, developing a loyal local clientele and embodying the brand’s luxury positioning.
Key responsibilities
Leadership & store ownership
Take full responsibility for the boutique’s performance
Lead, train, motivate and develop the team, and recruit as the business grows
Create a positive, demanding and collaborative working environment
Sales & clienteling
Drive sales and build a strong local client base, with a focus on high-value and repeat customers
Develop corporate and B2B relationships (gifting, partnerships, events)
Use CRM tools to personalise the customer journey and increase loyalty
Organise client events, private appointments and local activations
Business & operations
Oversee daily store operations, stock management and inventory accuracy
Monitor KPIs and report regularly on business performance
Analyse the local market and competition, and implement action plans to grow the business
Brand & customer experience
Deliver an exceptional, luxury-standard customer experience
Ensure impeccable visual merchandising at all times
Act as an ambassador for the brand
Profile
Proven experience as Store Manager, Concession Manager or Assistant Store Manager
Strong sales and team management skills
Background in a premium or luxury retail environment (beauty, fragrance, fashion, lifestyle)
Good knowledge of the Hamburg luxury market and local clientele
Fluent in German; comfortable communicating in English (daily contact with an international headquarters)
Entrepreneurial, hands-on and results-oriented
Passion for lifestyle, design and interior products
What is offered
The opportunity to take full ownership of a recently opened flagship boutique
A key role within a growing international brand
High level of autonomy and responsibility