Hong Kong Trade Development Council

Temporary Staff – Trade Fair Support (ISPO Munich)

Company: Hong Kong Trade Development Council (HKTDC)
Location: IHF - Cologne 
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HKTDC is looking for reliable and outgoing temporary staff to support our team at the International Hardware Fair. Candidates should meet the following criteria:

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Duties & Expectations
- You as our booth assistant will switch between 2 roles:

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Role #1 – Help at the HKTDC Info Counter

• Help our Hong Kong exhibitors with questions about the exhibition or the venue
• Provide stationery & serve coffee and snacks to our exhibitors
• Distribute flyers and promotional materials to business visitors
• Collect business cards and complete standard contact forms for follow-up by our staff
• Ask visitors to give us their contact information and consent to contact them
• Refer any interested visitors to our on-site staff for business matching meetings
• Keep the booth clean and make sure the water kettles, coffee machines, and snacks are refilled

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Role #2 - Visit Specific Exhibitors at the Fairground

• Approach and speak with selected exhibitors to:
       1. promote HKTDC
       2. collect their business cards & ask them to give us their consent to contact them
       3. distribute flyers and promotional materials

• Accurately record contact details and feedback from conversations
• Invite visitors to our booth and explain how to access our exhibitor list via QR code

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Candidate Requirements

• Must be physically fit and able to walk and stand for extended periods
• Punctual, responsible, and well-organised
• Fluent in both German and English; additional European languages or Chinese are a plus
• Professional appearance and grooming; clean business attire required, preferably dark colour, no wardrobe provided by us. 
• Friendly, confident, and approachable personality
• Able to work independently and follow detailed instructions
• Possess a cell phone & willingness to use a messaging app (esp. WhatsApp)
• Prior experience in trade fairs, customer service, retail, or hospitality is an advantage
• Quick to learn and adapt to new tasks